SHIPPING
FOR A LIMITED TIME WE OFFER FREE GROUND SHIPPING ON ALL U.S. ORDERS OVER $100.00.
All orders placed before 2:00 pm Central are usually shipped the same day. Any order placed after 2:00 pm ships out the next day. Orders received on weekend are shipped on immediate Monday. We ship via UPS, ground shipping within US takes between 3 to 5 business depending on the location.
We use real time UPS shipping calculator in order to make sure that our customers do not have to pay more for shipping. On the check out page select your shipping option and click on apply, your shipping charges, based on the weight and your location, will be displayed in the shopping cart.
FOR A LIMITED TIME WE OFFER FREE GROUND SHIPPING ON U.S. ORDERS OVER $100.00. If the order is over $100.00 select FREE SHIPPING option in the shipping menu and click on apply you will not be charged for shipping.
Free Shipping is valid for the 48 contiguous states. APO/FPO, Alaska, Hawaii and other US territories do not qualify.
ALASKA, HAWAII AND OTHER US TERRITORIES
We ship our Alaska, Hawaii and other US Territories orders via USPS Priority Mail Service . Select Priority Mail International as your shipping option (You will not be charged for shipping when you place an order). We will calculate the shipping charges for USPS and apply to the order.
UPS offers service to Alaska and Hawaii. If you would like us to ship your order via UPS, please select Ups Groud or 2nd Day Air as your shipping option. Please also state that in your shipping instructions.
APO ADDRESSES
We ship our APO orders via USPS Priority Mail Service. Select Priority Mail International as your shipping option (You will not be charged for shipping when you place an order). We review all our APO orders before processing, we will calculate the shipping charges for USPS and apply to the order.
CANADIAN CUSTOMERS
We ship via UPS to Canada. Select UPS Standard to Canada as the shipping option and the actual shipping charges will be displayed.
INTERNATIONAL CUSTOMER
We ship our international orders via USPS Worldwide Express. Select Priority Mail International as your shipping option (You will not be charged for shipping when you place an order). We review all our international orders before processing, we calculate the shipping charges for USPS and contact our customers. The delivery time is 6 to 10 business days. After the customer’s approval we process the order.
Please note the shipping cost does not include local taxes or duties. The customer is responsible for local taxes and duties.
RETURNS/EXCHANGE
We have a no hassle return policy. We want to make sure that our customers are completely satisfied. We refund the purchase amount of the item received in unworn condition. Please send your returns to
ShoeOcean 135 W. Oxmoor Road Ste 315 Birmingham, AL 35209
We must receive the item back in an unworn condition with its original packaging material within 30 days of the purchase. Returns received unwrapped will be subject to a 20% restocking fee based on total price. Please include the invoice and reason for the return, or if the item is returned for an exchange please provide the item number, color and size you want. Your refund or exchange will be processed within 5 business days after we receive your package.
REFUSED DELIVERY
There will be $5.00 per pair restocking fee, if the delivery is not accepted by the customer. Once we receive the package, we will process the refund for the amount paid for the item less $5.00 per pair as restocking fee.