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ShoeOcean Shipping Policy
SHIPPING

FOR A LIMITED TIME ONLY WE OFFER FREE SHIPPING ON US ORDERES $100.00
 (48 CONTIGUOUS STATES)
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All orders placed before 2:00 pm Central are usually shipped the same day. Any order placed after 2:00 pm ships out the next day. Orders received on weekend are shipped on immediate Monday. We ship via UPS, USPS AND DHL within US.

For expedited shipping select the 2nd day Air or Next Day Air as required and click apply. The shipping charges will be applied to your order.


ALASKA, HAWAII AND OTHER US TERRITORIES


We ship our Alaska, Hawaii and other US Territories orders via USPS Priority Mail Service. Select Priority Mail as your shipping option, the shipping charges will be applied to your order.

APO ADDRESSES


We ship our APO orders via USPS Priority Mail Service. Select Priority Mail as your shipping option, the shipping charges will be applied to your order.

Please note that the shipping charges may NOT be applied to the big orders for ALASKA, HAWAII, OTHER US TERRITORIES AND APO ADDRESSES as we review the order before processing. We will calculate the shipping cost and contact our customers. We process the order after customer’s approval.

CANADIAN AND INTERNATIONAL CUSTOMERS

We ship our international orders via USPS/ UPS Mail Innovation Service. We ship via 4 different methods below
  1. PMI with boxes – We ship via USPS Priority Mail Service / Ups Mail Innovation Service, with the original shoe boxes. The transit time is about 10 to 14 business Days.
  2. PMI without boxes – We ship via USPS Priority Mail Service / Ups Mail Innovation Service, without the original shoe boxes. The transit time is about 10 to 24 business Days.
  3. EMI with boxes – We ship via USPS Express Service with the original shoe boxes. The transit time is about 7 to 10 business Days.
  4. EMI without boxes – We ship via USPS Express Service without the original shoe boxes. The transit time is about 7 to 10 business Days.
Select your desired shipping option and the shipping charges will be applied to your order. Please note that the delivery time may vary depending on the geographical location and local customs regulations.

Please note the shipping cost does not include local taxes or duties. The customer is responsible for local taxes and duties. Please note that the shipping charges will NOT be applied to big international orders as we review the order before processing. We will calculate the shipping cost and contact our customers. We process the order after customer’s approval.


EU CUSTOMERS
By ordering goods from ShoeOcean destined to EU-member states specifically, services will be provided to you only after you explicitly agree to become Importer of Record (“IOR”) and as such customs clearance shall be made in your name and on your behalf

By placing the order you accept the Terms of Service and authorize ShoeOcean to import the goods on your behalf and in your name




 

UNDELIVERABLE PACKAGES / INCORRECT ADDRESS OR REROUTING THE PACKAGE/ REFUSED DELIVERY: 

Please note we ship the item to the address provided to us by the customer.  Package returned to us undelivered (receiver not available at multiple attempts, incorrect/insufficient address information, refused delivery or order canceled after the shipment) will be subject to $12.00 restocking fee.
If the package is to be rerouted due to the incorrect/insufficient address or if the customer decides to change the shipping address after the order is shipped, such requests will be  processed at a rerouting fee of $12.00.





Shipping and Delivery Time

Please check the Delivery Time below


US Addresses (48 States)

Economy US 5 to 7 Business Days
Standard US 3 to 5 Business Days
Expedited US 1 to 3 Business Days
Ups 2nd Day 2 Business Days
Ups Next Day Next Day


For HI, AK, US Territories, APO/FPO Adresses

Priority Mail We ship via USPS

International Orders



PMI with Boxes 10 to 14 Business Days
PMI without Boxes 10 to 14 Business Days
EMI with Boxes 7 to 10 Business Days
EMI without Boxes 7 to 10 Business Days


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